PARTNER AGREEMENT

Last updated: 2 January 2026

This Partner Agreement (“Agreement”) is entered into between:

All Wine Tours, operated by All Wine Tours Unipessoal LDA, a company established in Portugal, with registered address at rua de Anselmo Braancamp 516, Porto, 4000-080, Portugal (“Platform”),

and

The Partner, being the business or individual identified in the registration or onboarding process (“Partner”).

1. Purpose of the Agreement

  1. The Platform operates an online marketplace allowing users to submit booking requests for wine experiences, accommodation, and restaurant services offered by independent Partners.

  2. This Agreement governs the Partner’s participation on the Platform and the listing of the Partner’s services.

2. Partner status and independence

  1. The Partner acts as an independent service provider and is not an employee, agent, or representative of the Platform.

  2. Nothing in this Agreement creates a partnership, joint venture, or employment relationship.

  3. The Partner is solely responsible for the services it provides to users.

3. Listings and content

  1. The Partner is responsible for creating, maintaining, and updating accurate Listings, including:

    • descriptions, images, prices, availability

    • inclusions and exclusions

    • cancellation and no-show policies

  2. The Partner warrants that all information provided is accurate, lawful, and not misleading.

  3. The Platform may edit formatting or remove Listings that violate Platform standards or applicable law.

4. Booking requests and confirmations

  1. Users submit Booking Requests through the Platform.

  2. The Partner retains full discretion to accept or decline any Booking Request.

  3. A binding contract is formed directly between the Partner and the User only once the Partner approves the Booking Request.

  4. The Partner must respond to Booking Requests within 48 hours.

5. Pricing, payments, and commission

  1. The Partner sets its own prices and policies.

  2. The Platform collects payments on behalf of the Partner as a commercial agent.

  3. Payment to the Partner will be made according to the payout schedule communicated by the Platform, net of any agreed commission or service fee.

  4. The Partner remains responsible for:

    • issuing invoices or receipts (unless otherwise agreed)

    • applicable taxes, VAT, or local charges

  5. The Platform may deduct or withhold commissions, refunds, or chargebacks as applicable.

6. Cancellations, refunds, and no-shows

  1. The Partner defines its cancellation and no-show policies for each Listing.

  2. The Partner is solely responsible for honoring its policies and applicable consumer law.

  3. In the event of a refund, the Platform may process the refund on behalf of the Partner and deduct the amount from future payouts.

7. Insurance and legal compliance

  1. The Partner represents and warrants that it:

    • holds all required licenses, permits, and authorizations

    • complies with all applicable laws and regulations

    • maintains appropriate insurance coverage for its activities

  2. The Platform does not verify or guarantee the Partner’s insurance coverage.

8. Alcohol-related services

  1. Where services involve alcohol, the Partner is responsible for:

    • verifying legal drinking age at the point of service

    • complying with all alcohol, health, and safety regulations

  2. The Platform does not assume responsibility for alcohol service or consumption.

9. User experience and conduct

  1. The Partner shall provide services with due care, professionalism, and reasonable skill.

  2. The Partner shall address user complaints directly and in good faith.

  3. The Platform may assist communication but is not required to mediate disputes.

10. Reviews and reputation

  1. Users may submit reviews following services.

  2. The Partner agrees not to manipulate or falsify reviews.

  3. The Platform may remove reviews that violate its content policies.

11. Intellectual property

  1. The Partner grants the Platform a non-exclusive, royalty-free, worldwide license to use Partner content (logos, images, descriptions) for the purpose of operating and promoting the Platform.

  2. The Partner warrants that it owns or has rights to all submitted content.

12. Indemnification

The Partner agrees to indemnify and hold harmless the Platform from any claims, damages, losses, or expenses arising from:

  • the Partner’s services

  • breach of this Agreement

  • violation of law or third-party rights

13. Limitation of liability

To the maximum extent permitted by law, the Platform shall not be liable for:

  • loss of revenue or profits

  • indirect or consequential damages

  • acts or omissions of Users

Nothing limits liability that cannot be excluded by law.

14. Suspension and termination

  1. The Platform may suspend or terminate this Agreement or Listings if:

    • the Partner breaches this Agreement

    • the Partner provides misleading information

    • required legal compliance is not met

  2. The Partner may terminate this Agreement with written notice, subject to fulfilling existing Bookings.

15. Confidentiality

Both parties agree to keep confidential any non-public business or commercial information exchanged under this Agreement.

16. Governing law and jurisdiction

This Agreement is governed by the laws of Portugal.
Portuguese courts shall have exclusive jurisdiction, unless otherwise required by mandatory law.

17. Amendments

The Platform may update this Agreement upon reasonable notice. Continued participation constitutes acceptance.

18. Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding participation on the Platform and supersedes prior discussions.

19. Contact

All Wine Tours Unipessoal LDA
rua de Anselmo Braancamp 516, Porto 4000-080, Portugal
Email: info@allwinetours.com

 

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